Platform Features

Built for businesses thattake WhatsApp seriously

Every tool you need to convert conversations into revenue — from first message to final delivery.

Core

Shared Team Inbox

Centralize every WhatsApp conversation into one collaborative inbox. Assign chats to agents, add notes, use quick replies, and resolve tickets faster than ever.

  • Real-time chat with typing indicators
  • Smart chat assignment & routing
  • Internal notes & quick replies
  • Contact profiles with full history
Marketing

Campaign Messaging

Send targeted WhatsApp campaigns to thousands with rich media, buttons, and smart audience segmentation. Track delivery and read rates in real-time.

  • Template-based messaging
  • CSV import & audience segmentation
  • Scheduled campaigns
  • Delivery & read rate analytics
Automation

No-Code Bot Builder

Design visual chatbot flows with a drag-and-drop builder. Auto-qualify leads, answer FAQs, collect feedback, and route complex queries to human agents.

  • Visual drag-and-drop flow editor
  • Conditional branching & variables
  • Media & button support
  • Seamless human handoff
AI

AI Knowledge Base

Train an AI assistant on your business documents, PDFs, and FAQs. The RAG-powered chatbot answers questions accurately and learns continuously.

  • Document & PDF ingestion
  • RAG-powered accurate answers
  • Auto-learning from conversations
  • Customizable AI personality
Commerce

E-commerce Suite

Integrate with Shopify and WooCommerce to automate abandoned cart recovery, COD verification, order confirmations, and fulfillment updates.

  • Shopify & WooCommerce integration
  • Automated abandoned cart recovery
  • COD verification flows
  • Order tracking notifications
Team

Staff & Role Management

Add unlimited team members with granular role-based access control. Agents see only their assigned conversations; admins get full access.

  • Granular role-based access
  • Agent performance tracking
  • Smart chat assignment
  • Session & device management
CRM

Contact Tags & CRM

Organize contacts with custom color-coded tags, attributes, and segments. Build targeted audiences for personalized campaigns.

  • Custom tags & attributes
  • Smart contact segmentation
  • Contact import/export
  • Tag-based automation triggers
Enterprise

Multi-Number Support

Connect and manage multiple WhatsApp Business numbers from one dashboard. Route conversations across departments and locations.

  • Multiple WABA connections
  • Department-based routing
  • Unified conversation view
  • Number-level analytics

Enterprise-Grade Security

Your data is protected with industry-leading security measures.

End-to-End Encryption

All data encrypted in transit and at rest

GDPR Compliant

Full compliance with data protection regulations

99.9% Uptime SLA

Enterprise-grade reliability guaranteed

SOC 2 Ready

Meeting enterprise security standards

Ready to get started?

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